Telepractice in family work study

Julie Hourigan Ruse
FAMS

With the onset of the coronavirus outbreak in early 2020, the Government implemented its social distancing policy to limit the spread of the virus throughout the community. While necessary to protect the health of Australians, this policy has substantially changed the way workers have engaged with clients. In response, Fams has partnered with Southern Cross University in a Telepractice in family work study. Our report, The pixelated experiences of workers and managers, reflects what we learned through in-depth focus group interviews with the Targeted Earlier Intervention Program workforce. A key finding was that participants thought a hybrid model of face-to-face and online service delivery was here to stay.

*Reminder the live sessions require access to Zoom technology.